Hello,
We are at your disposal

Call us
900 835 840
Call free of charge

900 123 700
Call free of charge
Monday to Friday from 9:00 to 21:00

Hello,
We are at your disposal

Call us
900 835 840
Call free of charge

Atenzia Protec: Mobile Telecare

The solution with GPS Location for inside and outside of the home

This 24 hour assistance service allows people to be permanently connected, inside and outside of home, with a team of social and health care professionals and to receive, with just a push of a button, immediate assistance in emergency or moments of insecuritys, as well as continous care on a daily basis.

Domiciliaria

GPS Location and Immediate Care on a 24-hour basis

With the press of a button , immediate assistance in emergency situations or moments of insecurity as well as continuous care on a daily basis.

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Immediate professional care

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Personalised care for each user

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Monitoring calls and company

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Notification to relatives

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Leisure activities and prevention workshops

Atenzia mobile is available in two solutions

Teléfono Mimov facilitado por Atenzia

Mimov phone facilitated by Atenzia

Teléfono del usuario descargando la app (Android)

User's phone downloading the app (Android and iOS)

Download the APP:

Download for devices Android

Download for devices IOS

You can complement the service with:

Unidad Móvil

Emergency unit

To respond to situations that require assistance or intervention by the Atenzia staff at the user's home.

Custodia de Llaves

Key Safe-Keeping

To facilitate immediate access to the home without having to wait for the fire services or locksmiths, avoiding damage.

Orientación Médica

Medical helpline

A medical team available on a 24-hour basis for telephone support and guidance on generic issues.

Atención inmediata Immediate care
Conexión permanente Permanent communication 
Gestión de emergencias  con recursos públicos  y/o privados Emergency management with public and/or private resources
Aviso a  familiares y personas del entorno Notification to relatives
Llamadas de seguimiento Monitoring calls and company
Intervención multidisciplinar Multidisciplinary intervention
Unidad móvil Emergency response unit*
Custodia de llaves Key safe-keeping*
Dentro y fuera de casa Inside and outside of the home
Recordatorio  medicación,  citas médicas... Reminder for medication, medical appointments...
Orientación médica telefónica Medical Helpline*
Geolocalización GPS location*

* Services subject to geographic availability and/or contract type

Advantages of telecare

  • Provides security and peace of mind for the customer and their family.
  • Encourages people's autonomy and independence.
  • Acts in a preventive manner and intervenes in emergency situations.